Answer these questions on the passage below.
Then, scroll down to the bottom of the page for the answers.
Choose NO MORE THAN TWO WORDS AND/OR NUMBERS from
the text for each answer.
1. What telephone number should you take with
you when travelling?
2. What is the time limit within which you should inform the police of missing belongings?
3. What method of submission might bring a faster resolution to your claim?
4. What might you have to provide to prove that you looked after your belongings when claiming for lost, stolen or damaged items?
5. How soon should you inform your insurer in the case of a medical emergency?
6. What might you not be allowed to do if you are close to giving birth?
7. What work situation may be considered a legitimate reason for cancelling a holiday?
Before making a claim
Check the following:
Also, make copies of any paperwork (e.g. police reports, receipts, medical certificates) you’ll be submitting with your claim. Send the originals and keep the copies for your records.
You may have a choice between making your claim online or filling out and mailing a claim form provided by your insurer. Using email may speed up your claim.
Whichever method you use, be sure to keep a copy.
Making a claim for lost, stolen or damaged items or luggage
Make your claim as soon as possible after returning home.
Expect your insurer to ask for evidence that you took reasonable care of your belongings.
Report all lost, stolen or damaged belongings to the local police within 24 hours. When this is not possible, tell an appropriate person such as your tour representative or hotel manager and ensure they make a written report and give you a copy.
Keep receipts of any essential replacement items you need to buy to submit with your claim.
Making a claim for medical emergencies and personal injury
Contact your insurer immediately. Unless emergency medical treatment is required, try to get them to agree to the treatment before it is given.
Keep receipts for any treatment that requires payment up-front and for any medication purchased.
If you failed to disclose a pre-existing health problem that you need treatment for while you are, you may not be covered for this problem.
Make sure that you take all regular medication you need with you. Your insurer may not cover the cost of this if you run out while you are away.
If you are pregnant when travelling, take note of the requirement of your policy, particularly if you are flying. Your insurer may not permit you to fly within a given time of your due date.
Making a claim if you have to cancel or shorten your trip
make a claim for a cancelled or shortened trip, you will need to provide
evidence of having a good reason for doing so. Permitted reasons may
If you have to come home early, keep receipts of any extra travelling and accommodation costs incurred in getting home.
Scroll down for the answers.
1. emergency contact
2. 24 hours
To learn How to Answer Short Answer Questions, click this link.
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